Our Policies
Shipping Policy
We take great care to pack and ship all vintage items safely and efficiently. Orders are processed within 1-2 business days after purchase. We ship via USPS Priority Mail. Delivery times typically range from 2-4 business days within the United States, depending on your location. Shipping costs are a flat rate of $10 for domestic shipping and varying cost for international shipping depending on location, buyers are responsible for any customs fees, duties, or taxes. Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress. All items are vintage and may be delicate. We use protective packaging materials to ensure your order arrives safely. Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery. We’ll work with the carrier to resolve the issue as quickly as possible.
Refund Policy
Due to the nature of vintage items, all sales are considered final. Please keep in mind that vintage pieces may show natural signs of wear. Any major flaws or damage will always be noted in the product description and/or photos. We do not accept returns or exchanges unless an item arrives significantly not as described. If you receive an item that is incorrect or significantly different from its description, please contact us within 3 days of delivery. Include photos and details so we can review the issue and make it right. Approved refunds will be issued to the original payment method. Items must be returned in the same condition they were received. Shipping costs are non-refundable unless the return is due to our error.
Rental/ Pulling Policy
Sourcing Policy
The pulling/ rental fee for each clothing piece(s) chosen by the client will be 25% of the full listed price corresponding to the piece(s) chosen by the client. Proper Identification, signed agreement form, a credit card on file must be given and a paid invoice must be provided before any pieces are shipped. The client will have 4 days from the received date to return all pulled piece(s). Use the contact page or message us on instagram to inquire about any rental/ pulls; please note that a pull request may be denied or accepted for a multitude of reasons. If the client request’s additional time to hold an item they will be charged an additional rental fee of 25% of the full listed price corresponding to the item(s) the hold is requested on and have an extra 7 days with requested item(s).If the client damage’s or returns any piece(s) in a worse condition than it was sent in they will be charged the remaining cost of the item(s) chosen. “Damages” include but are not limited to rips, tears, stains, or discoloration made to any items not previously present before shipping. The client will have their choice of shipping provider, shipping date & delivery method but will be responsible for any and all shipping expenses while having the items shipped to & from them. The renter will not be responsible for any items not arrived on the Client's preferred date and late packages are not eligible for refunds unless there is a failure on our part.
We offer Sourcing as a service where we will find any piece you're looking within your given budget, item condition and time frame. Client will provide a deposit of $150 where $50 will be included in the price of the sourced item. Client must provide either a detailed description, or picture of the piece they want us to source for them, upon receiving this information we will do our absolute best to find the piece(s) within the given time frame and have it delivered to you after full payment is received. If we are unable to source the piece for you within the allowed time the entire fee will refunded.